Machinery World Negates Spare Part Minefield with the Launch of E-Commerce Site, DairyBits.co.uk

Machinery World is delighted to announce that it has launched its sister company, DairyBits.co.uk, a new simple-to-use platform which makes sourcing a wide range of cost-effective replacement machinery parts for a variety of dairy machines, quicker than ever before.

Replacing machine parts has traditionally always been a drawn out, convoluted and at times, confusing process but now, it’s never been easier. DairyBits.co.uk allows manufacturers to search 1,000’s of both original and replica parts via categories and sub-categories such as electrical, mechanical and liquid, the part required or the machine in question. Once located, the part can be simply added to the ‘basket’ and bought, leaving the user with peace of mind that the part will be delivered quickly, by courier, to anywhere in the world.

Mark Gudgeon, managing director of DairyBits, commented: “We fully appreciate that when it comes to locating spare parts, time is of the essence. If a machine isn’t fully operational then neither is the company itself and, if it continues for an extended period of time, then there’s a good chance that it’s going to have a lasting knock-on effect on profits or reseller relations – or at worst, both. As such, not only do we continually keep a large stock, we also always use couriers to aim for next day delivery.”

To speed up the process even further, for repeat buyers, DairyBits.co.uk also stores a purchase history which can be set as a reminder if the products were, for example, an annual purchase. This consequently allows manufacturers to concentrate on other areas of the business and, when it comes to re-ordering the parts, they receive an email which they simply follow, click ‘purchase’ and wait for the parts to arrive.

Alternatively, manufacturers have the option to set-up trade accounts where they can select, place and save parts into personalised, individual groups. As a result, when the time comes to purchasing the items again, the user doesn’t have to repeat the search, rather click on their predefined groups which will already hold the required items. However, for those that would rather order by telephone, DairyBits also has an experienced team who are on-hand and always happy to take orders or answer any queries.

Paul Crowter, managing director of Machinery World, commented: “Having worked in the industry for many years now and also having a busy engineering department as part of the business, I’m more than aware of the problems that have been traditionally associated with sourcing and buying replacement machinery parts. We wanted this vital, but currently almost counter-productive exercise, to be as trouble-free as possible and, with DairyBits.co.uk, I truly believe we’ve delivered a platform that will change the way replacement parts are bought. It’s simple and quick to use, cost-effective, there’s always an abundance of stock and orders are delivered, globally, overnight. As such, lengthy spells of downtime can be avoided and businesses can continue to operate at full capacity.”

For more information about DairyBits, please visit www.dairybits.co.uk or call 01455 222 089.

Posted in News on 30 Apr 2012.